{"id":149,"date":"2010-04-07T22:28:04","date_gmt":"2010-04-08T04:28:04","guid":{"rendered":"http:\/\/silvanus.darkbydesign.com\/journal\/?p=149"},"modified":"2010-04-07T22:28:04","modified_gmt":"2010-04-08T04:28:04","slug":"journal-entry-4-article-analysis","status":"publish","type":"post","link":"https:\/\/silvanus.darkbydesign.com\/journal\/journal-entry-4-article-analysis","title":{"rendered":"Journal Entry 4: Article Analysis"},"content":{"rendered":"<p><a title=\"Infrequently Asked Questions of FAQs\" href=\"http:\/\/www.alistapart.com\/articles\/infrequently-asked-questions-of-faqs\/\" target=\"_blank\">Infrequently Asked Questions of FAQs<\/a><\/p>\n<p>This article on A List Apart made some excellent points.\u00a0 I often encounter issues where I would like to have my answers given easily by a FAQ, only to start reading a bunch of marketing goo.\u00a0 If I&#8217;m digging around on your site for information, that you are not providing, no amount of &#8216;buy it cuz it&#8217;s awesome&#8217; will convince me that is correct.\u00a0 I want to know <span style=\"text-decoration: underline;\">details<\/span> about what I&#8217;m considering purchasing.\u00a0 While reading this article, I recalled encountering the same issues the author refers to, being exasperated, and thinking much along the same lines.\u00a0 Most FAQ&#8217;s out there are totally useless.\u00a0 When I&#8217;m discussing site design, and page choices with a customer, I make sure that they have a truly viable reason to have each element they want to include.\u00a0 Yes, there are common staples to most sites, but that doesn&#8217;t mean that every site needs to have them.\u00a0 About Us pages are also one of the most worthless pages on most people&#8217;s sites, the same information included in them could simply be part of the Contact section of their site instead.\u00a0 For me an About Us page should reflect the owners of the site\/business, add a human element to the digital interface.\u00a0 FAQ&#8217;s are essentially supposed to provide the same function, as if you are asking a business receptionist a question they can easily answer.\u00a0 Most marketing related questions should be reflected in the product information, not in a FAQ.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Infrequently Asked Questions of FAQs This article on A List Apart made some excellent points.\u00a0 I often encounter issues where I would like to have my answers given easily by a FAQ, only to start reading a bunch of marketing goo.\u00a0 If I&#8217;m digging around on your site for information, that you are not providing, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[16,5],"tags":[],"_links":{"self":[{"href":"https:\/\/silvanus.darkbydesign.com\/journal\/wp-json\/wp\/v2\/posts\/149"}],"collection":[{"href":"https:\/\/silvanus.darkbydesign.com\/journal\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/silvanus.darkbydesign.com\/journal\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/silvanus.darkbydesign.com\/journal\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/silvanus.darkbydesign.com\/journal\/wp-json\/wp\/v2\/comments?post=149"}],"version-history":[{"count":1,"href":"https:\/\/silvanus.darkbydesign.com\/journal\/wp-json\/wp\/v2\/posts\/149\/revisions"}],"predecessor-version":[{"id":150,"href":"https:\/\/silvanus.darkbydesign.com\/journal\/wp-json\/wp\/v2\/posts\/149\/revisions\/150"}],"wp:attachment":[{"href":"https:\/\/silvanus.darkbydesign.com\/journal\/wp-json\/wp\/v2\/media?parent=149"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/silvanus.darkbydesign.com\/journal\/wp-json\/wp\/v2\/categories?post=149"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/silvanus.darkbydesign.com\/journal\/wp-json\/wp\/v2\/tags?post=149"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}